AGENCY

AM Language Services

PURPOSE OF DATA PROCESSING

• Manage our relationship with you and offer our services and products.
• Manage the sending of information and commercial prospecting.
• Manage your data in case you wish to join our team.
• Detection, prevention, and fight against fraud.
• Ensure compliance with current legal requirements.
• Legal basis for processing
• Consent of the data subject and contract execution.

RECIPIENTS OF THE DATA

Data processors and sub-processors. Data transfers to third parties as required by law.

YOUR RIGHTS

You have the right to access, rectify, and delete your data, as well as other rights, as detailed in the second layer of information.
AM Language Services has adapted its Privacy Policy to the EU REGULATION 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, General Data Protection Regulation (GDPR), committing to ensuring that your personal information is protected and not misused.

To provide you with clearer and more transparent information on how we process your personal data, this document explains who is responsible for processing your personal data, the purpose for which your personal information will be processed, the legal basis for processing, how long we will keep your personal data, to whom we may disclose your personal information, how we collect it, why we collect it, how we use it, the rights you have, and the processes we have in place to protect your privacy.

By providing us with your personal information and using our website, we understand that you have read and understood the terms related to personal data protection information presented here. At AM Language Services, we take responsibility for complying with the current data protection laws, both national and European, and aim to process your data lawfully, fairly, and transparently.

1. DATA CONTROLLER
Under the GDPR, the DATA CONTROLLER is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing. In our case, AM Language Services, with its address at ( )Alicante, is the data controller for the personal data you provide.

2. COLLECTION AND OBTAINING PERSONAL DATA
At AM Language Services, we process the personal data you have provided directly or that we have obtained from your inquiries, requests, or product purchases with AM Language Services. The usual channels include filling out our contact form, requesting a quote for a proposal or service, comments via email, WhatsApp, or even submitting your résumé or other legitimate channels.

In some cases, we may collect data about you from the services we provide, which may be provided by third parties and other sources, as long as you have given your consent for this purpose.

For AM Language Services, the protection of minors is a priority. We inform you that this website, the applications, and the products offered by AM Language Services are not aimed at minors. If you are a minor, please do not attempt to register as a user of our website, applications, or products. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

3. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
The legal basis for processing your data is your unequivocal consent, so you must accept the privacy policy in order to contact AM Language Services.

Processing your data will be necessary before carrying out certain actions and/or measures before entering into a contract with AM Language Services, as well as prior to the execution of a contract of which you are a party. If the processing of data is based on your unequivocal consent, you can withdraw it at any time by contacting AM Language Services through the channels provided in this Privacy Policy.

4. PURPOSES OF PERSONAL DATA PROCESSING
When we collect your data at AM Language Services, we do so to provide you with the best advice and offer you the service that best suits your needs. For example, when you fill out the contact forms to request a service or a quote, AM Language Services uses your data to respond to your questions, comments, or to collect the necessary information to carry out the requested service and/or quantify the budget.

Your data will also be used for fraud detection, prevention, and combating; to ensure compliance with the terms of use and applicable laws; for statistical analysis, as well as studies on the profile of users of our products and services and the characteristics of their usage.

At AM Language Services, we also have a form for you to submit your résumé and become part of our team. In this case, your data will be used to involve you in the selection processes organized by the company.

Your data may also be used for sending advertising for other products and services from AM Language Services through all available channels (including electronic media), unless otherwise indicated through the exercise of your rights.

And to keep you informed, if you authorize it, your personal data may be used to send you information or newsletters that may be useful to you, as well as other general or personalized promotional communications tailored to your personal characteristics according to your interests, by creating a commercial profile based on the information provided and through automated processing, across all available channels (including electronic media). This information may also be used for market research studies.

Additionally, we may use your personal data to improve the services we offer at AM Language Services.

5. LOCATION OF DATA STORAGE
The data we collect about you is stored within the European Economic Area (EEA), although it may also be transferred and processed in a country outside the EEA. Any transfer of your personal data will be carried out in accordance with applicable laws. For transfers outside the EEA, AM Language Services will use Standard Contractual Clauses for data protection adopted by the European Commission and the EU-U.S. Privacy Shield as a guarantee for transfers to countries without an adequacy decision from the European Commission.

6. SHARING AND DISCLOSURE OF PERSONAL DATA
AM Language Services does not sell, rent, give, or exchange your personal data with third parties outside our company. We aim to earn and maintain your trust, and we believe this is essential for this purpose.

However, to provide you with our services, we need to collaborate with other professionals such as hosting providers, messaging services, affiliate services, marketplaces, social networks, among others. The sharing of your data will be done in compliance with the necessary security parameters and current legal requirements.

Except for the cases described in the paragraph above, the personal data you have provided to AM Language Services will not be shared with third parties, unless we are legally obligated to do so.

7. DATA RETENTION PERIOD
AM Language Services will retain your personal data only for as long as reasonably necessary to provide you with the best possible service regarding the purpose for which it was collected.

Notwithstanding the above, AM Language Services has the right to retain and keep your data under due blocking for the necessary period to comply with legal obligations and make it available to the relevant authorities in the various applicable matters.

8. USE OF SOCIAL MEDIA
Currently, social networks are integrated into the daily life of many internet users. Therefore, AM Language Services has created a company profile on them, specifically on Linkedn.

Users have the option to join these profiles on social media. However, they should be aware that, except for actions where we request your data, such as marketing actions or selection processes, your data belongs to the social network. Therefore, AM Language Services recommends that users carefully read the privacy policies and terms of use of these networks.

9. CONFIDENTIALITY AND DATA SECURITY
For AM Language Services, your personal data is of utmost importance; therefore, we are committed to processing it with the highest level of confidentiality and discretion, as well as implementing the technical and organizational measures we consider reasonable and necessary to ensure its security. Considering AM Language Services’s concern for the security of your personal data, we guarantee that we have employed all available technical means to prevent possible loss, misuse, alteration, unauthorized access, or theft of the data provided by users.